Airline to offer electronic boarding passes
September 20, 2010, 05:00 pm
Even pilots and business workers who fly all the time can still forget to bring something important - such as a boarding pass - with them to the airport. Now, those who fly on American Airlines at select airports don't have to fumble with paper boarding passes.
Customers can now use mobile boarding passes at popular airports like JFK in New York. Passengers simply check-in online like they normally would and elect to have the boarding pass sent to themselves. Once at the airport, consumers can scan the 2-D barcode on their phone at security checkpoints.
American Airlines vice president of customer technology Andrew Watson says offering electronic boarding passes is just one way they are trying to make flying easier for passengers.
"With the addition of New York's JFK Airport and San Juan, plus six international airports, an even greater number of our customers will be able to select the option to display their boarding pass on their mobile phone - speeding the process at the airport and eliminating the need for a paper boarding pass," says Watson.
Electronic boarding passes aren't the only new piece of technology taking to airports. Recently, a company created a new seat designed to cram even more passengers onto flights.
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